Tag: poor customer service

Qatar Airways: Our Travel Horror Story

Qatar Airways have just taken the crown as the most difficult airline we have ever travelled with. Poor weather, delays and unavoidable inconveniences aside, poor service from ground staff, the flight crew and customer service via email just made the whole experience difficult. Our experience traveling from Guangzhou to Manchester was like one of those

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Air Asia: No Guarantees

Air travel with children is stressful. Will they need to use the bathroom during the agonisingly long period that the seat belt sign is on? Have you packed enough snacks? Will the things you’ve brought to keep them occupied by enough for the journey? Will the airline remember that you asked for the stroller back

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